English Technical


Scaleway and their view on security

I sent a support request (about HTTP resources being used in their console).

Steps to reproduce:

1. Go to

2. Open browser developer console and switch to “Network” (I am using Firefox 73)

3. In “1. Choose an Image”, click “InstantApps”.

Actual behavior (problematic):

Firefox generates the warning “Parts of this page are not secure”.

Desired behavior: Connection stays secure.

Possible cause: is causing the error.

Support ticket with Scaleway

Their response:


I invite you to try via another browser and tell me if the concern persists please.

For more details, I would ask you to send us a screenshot with the error displayed, via an online image sharing service.

I could then forward this ticket to our Advanced team if necessary.



Customer Success Specialist – Frontline Support

Scaleway (Scaleway / Online by Scaleway / Scaleway Datacenter)

Support ticket with Scaleway

I closed the Scaleway account, because it was clear that the support person had no idea what they were talking about.

I don’t know if this was fixed, but that is no longer my problem.